Helping small businesses implement
the Americans with Disabilities Act
Welcoming Customers Toolkit
Providing access to your business's good and services
Visit Customers Toolkit- How disability inclusion improves your bottom line
- Tips for customer service
- What the ADA means for your business
- Making sure your customers can get in the door and find their way
- Removing accessibility barriers
- Building for everyone
- Communicating with all your customers
- Providing parking
Welcoming Employees Toolkit
Hiring and retaining employees with disabilities
Visit Employees Toolkit- How disability inclusion benefits a business
- Understanding what disability means under the ADA
- The ten ADA pitfalls for small businesses
- Hiring requirements
- Preventing turnover
- Tips for supervisors
- The why and how of accommodations